Fulcrum Institute | 211 West Augusta | Spokane, WA 99205 | 509-838-2799
The Fulcrum Institute Dispute Resolution Clinic's staff members are professional trainers as well as experienced mediators, facilitators, and conflict managers who work on dispute resolution in both the public and private sectors.
John R. (Jack) Hebner – CPM, Member of WSBA
Mr. Hebner, Executive Director, has served in this capacity since the inception of the Fulcrum Institute in 1993. He received his basic mediation training from CDR Associates in Boulder, Colorado and the Justice Center of Atlanta. Mr. Hebner is the primary trainer of all classes and over the last decade has completed more than 1000 successful mediations. Additionally, Mr. Hebner has provided training for the Idaho Mediation Association annual conference.
Gayle Cooper – CPM
Ms. Cooper, Associate Director, received her Certified Mediation Designation in 1997 having completed more than 1000 successful mediations. She is a member of the Academy of Family Mediators, Idaho Mediation Association, Washington Mediation Association and is current Treasurer for Resolution Washington. In addition to scheduling all classes, Ms. Cooper maintains the Clinic’s professional contacts with certifying corporations.
Mary Schwartz - Interchange Administrative Auditor
Ms. Schwartz is a graduate of Eastern Washington University with a Bachelors in Social Work degree. She has provided program oversight for the last fifteen years.
Caryn Stewart - Interchange Coordinator
Caryn was born in Clifornia and grew up in Laughlin NV and Bullhead City AZ, and moved to Spokane in February 2009. She has provided oversite since December 2018.
Tina Petterson - Intake Specialist
I moved to Spokane 4 years ago from Alaska. I have worked with Human service facilities for 10 years, currently going to school working towards my Bachelor's Degree in Correctional Justice.
211 West Augusta
Spokane, WA 99205