Fulcrum Institute logo

Executive Director: Jack Hebner
Phone Number: 509-838-2799
Email: jhebner@fulcrumdispute.com

Associate Director: Gayle Cooper
Phone Number: 509-838-2799
Email: gcooper@fulcrumdispute.com

Interchange Coordinator: Mary Schwartz
Phone Number: 509-838-2799
Email: mschwartz@fulcrumdispute.com

Intake Specialist: Shelly Bierley 
Phone Number: 509-838-2799
Email: intakespecialist@fulcrumdispute.com

Board of Directors:
Barbara Gustafson - President
John Drexel - Secretary/Treasurer
Randy Siers
Michael Holloman
Kip Nedved
Dennis Parker - Vice President
VeAnne Smith (in memoriam)

What We Do

The Fulcrum Institute Dispute Resolution Clinic has been one of the best and most highly-regarded mediation and training organizations in the State of Washington since it's inception.  

In July of 1993, James Rutherford and Jack Hebner opened the doors of the Fulcrum Institute, as a mediation firm dedicated to resolving conflict without litigation. The firm was designed to provide educational classes in conflict resolution to business, schools, government, other specific groups and individuals. 

By the end of 1993, the Fulcrum Institute had formed the Fulcrum Institute Dispute Resolution Clinic Association, a non profit formed under the guidelines of RCW 7.75 in the state of Washington. 

The Association’s Board of Directors oversees the operation of the Fulcrum Institute Dispute Resolution Clinic.


Copyright 2013
Fulcrum Institute 
211 West Augusta
Spokane, WA 99205
(509) 838.2799

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